The Fiske Public Library is hosting Free IT Help “Office Hours” every Tuesday evening 5:00-8:00 p.m. where IT expert Ben Elliot will be available to help with any and all IT-related things in an informal setting. Ben is available at the Fiske Public Library on a first come, first serve basis Tuesday evenings from 5pm to 7:45pm

Some example uses for these office hours might be:

Education

*How to use Websites/Apps/Computers/Phones/Tablets/Smart Watches/etc. (Including that gift you just got for the holidays or a Birthday)

*How to manage Emails and clean up a messy inbox by deleting in bulk and unsubscribing (1000+ emails is a scary thing to see every day)

*How to get photos from your phone/computer onto something physical like a photo album with help from a USB Drive (AKA Thumb Drive/Flash Drive) and Walmart for a thoughtful holiday gift

*How to manage passwords securely and easily for those HUNDREDS of logins we all have by using password managers (like the one in your web browser or my favorite: Bitwarden)

*IT Experimenting - time to just play around and test things with the reassurance that someone can support you if you run into issues

Research

*Support for finding the resources needed to learn complex tools/skills like spreadsheets, programming, video editing, etc.

*Help finding technology that will meet your needs and some starting price estimates

*Help identifying files on your device so you can organize/delete them without worry

Tech Support

*Diagnosing and finding solutions to any and all issues like slow speeds, unwanted pop-ups, security concerns, computer not booting, can’t connect to Wifi, etc

*PC tune ups and maintenance

*Password resets for locked Computers (For when you just can’t find that password!)

*Recovering deleted files (Luck may required here)

*Virus removal/prevention

*Migrating to a new phone/computer

Referrals

*Recommendations to websites, nearby vendors, or more if something requires more specialized professional help

Some examples of how I will NOT be using this time would be:

Large, resource-intensive projects

*Building Websites, Apps, etc (Though I can help get your research started and find resources!)

*Doing bulk services for commercial gain (These hours are for Residential IT only)

*Dishonest/Illegal activities

*Cheating on homework assignments by doing them for you (Though I can provide guidance)

*Stealing, hacking, breaking into phones/computers